2.1 Introduction: What Do We Mean By The Return On Investment Of Usability? Making computer-based products (and services) more usable is smart business. Usability increases customer satisfaction and ...

User interface design expert Billy Hollis is annoyed when he spots even tiny application tweaks that could improve the intuitive experience for users. He finds them everywhere, even in our favorite ...

A 12-year-old MSDN article still rings true -- and provides excellent guidance when JavaScript may be giving us too much to play with Note: This week I’m stepping aside to allow my colleague, Jonathan ...

With Make It So: Interaction Design Lessons From Science Fiction, authors Nathan Sherdoff and Christopher Noessel give us an in depth survey of the best ideas that sci-fi movies have to offer for ...

Editor's Note: This article has been updated on August 28, 2023 to include new data and information. In the digital age, the way a product or service feels to users can make or break its success. At ...

The spread of Covid-19 has transformed the way we pay our bills, perform banking transactions and shop for necessities. It’s changed the layout of our digital landscape then, and it continues to shake ...

Picture this: You’re an IT leader working with a software development firm to create custom software that will optimize several of the processes in your business or for your customers. You roll out ...

Editor’s note: This is a Q&A between attorneys Beth Ferrill and Lauren Dreyer of Finnegan, and UX/UI designers Erik Dreyer of GoodShuffle and John Sanchez of Academy. User experience and ...

Artificial Intelligence (AI) is changing how designers employ User Interfaces (UIs) in business applications. As the shift toward AI as a tool for increasing business productivity continues, one ...

Medical devices have to be designed so that people can use them easily and reliably. Human factors considerations have gained increased attention since the release of FDA's guidance document, Medical ...